How long is the wait at the Augusta IRS office?

With an appointment, expect to be seen within 15 to 30 minutes of your slot. Without one, you will generally not be seen at all: Taxpayer Assistance Centers operate by appointment. The real wait is for the appointment itself, which is typically one to three weeks out and longer from January through April.

When is the Augusta IRS office least busy?

Mid-week, mid-morning, outside of filing season. May through December has the shortest appointment lead times. Avoid the week before April 15, the week after, and mid-October (extension deadline).

Best times to visit the Augusta IRS Office - Wait times and availability

The two waits

Getting the appointment

1–3 weeks

Typical lead time outside filing season. January through April it stretches to 4–6 weeks at busy centers. Call 844-545-5640 early in the day for the widest choice of slots.

On the day

15–30 min

From your scheduled time to being seen, including building security. Arrive 10–15 minutes early; more than 15 minutes late and the slot may be cancelled.

Busiest times of year

Period	Demand	Why
Late January – February	High	Identity verification letters go out as returns are filed; ITIN applications with returns.
March – April 15	Peak	Filing deadline. Payments, last-minute questions, ITINs. Hardest month to get a slot.
Late April – May	High	Post-deadline notices, payment arrangements.
June – September	Low	Best availability of the year. Form 2290 is due August 31, a small bump.
Mid-October	High	Extension deadline (October 15).
November – December	Low	Quiet, but holiday closures reduce available days.

This office's schedule

Monday to Friday, 8:30 AM - 4:30 PM. Closed weekends and federal holidays.

Lunch closure announced: Every Day, 1:00 pm - 2:00 pm (from 7/7/26 to 12/31/26). Appointments are not scheduled during this window.

Other announced closures:

Office Closure: 9/4/26, 8:30 am - 4:15 pm.
Office Closure: 9/14/26, 8:30 am - 2:00 pm.
Office Closure: All Day 9/25/26.

Source: IRS office locator. Closures are posted by the IRS and change without notice; confirm at (207) 480-6095 before a long trip.

Getting seen sooner

Ask for the earliest slot at any nearby center, not just Augusta.South Portland (54 mi), Bangor (60 mi), Portsmouth (98 mi) may have openings this week.
Say if it is time-sensitive. A refund hold, a levy, an immigration deadline that needs an ITIN — representatives have discretion for urgent cases.
Call at 7:00 AM local time. Phone hold times on 844-545-5640 are shortest in the first hour.
Check whether you need the visit at all. Transcripts, IP PINs, payment plans and balance questions are instant in your IRS Online Account. Only ITIN authentication, 5747C verification, cash payments and same-day 2290 stamping truly require a center.

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