Internal Revenue Service · Taxpayer Assistance Center · South Carolina
Florence IRS Office
Checking…- Lunch Closure: Every Day, 12:00 pm - 1:00 pm (from 1/1/26 to 12/31/26).
- Office Closure: 9/2/26, 8:30 am - 10:00 am.
The Florence IRS Office is the IRS Taxpayer Assistance Center for Florence and nearby communities. All service is by appointment: call 844-545-5640 (Monday to Friday, 7 AM to 7 PM local time) to book. The local office number, (843) 664-8889, answers questions about hours and services but does not schedule visits. Payments here are by check or money order only; cash is not accepted.
Before you visit
Book the appointment
Walk-ins are not seen. The number, the hours, and how to get an earlier slot.
How to bookWhat documents to bring
ID, taxpayer number, letters, returns. The checklist for Florence by reason for the visit.
Document checklistGot a 5071C or 5747C letter?
Identity verification is the most common reason for a TAC visit. What each letter means.
Verify identityBest times to visit
Appointment availability, busiest months, and how early to arrive at the Florence office.
See peak timesOffice hours
| Monday | 8:30 AM - 4:30 PM |
|---|---|
| Tuesday | 8:30 AM - 4:30 PM |
| Wednesday | 8:30 AM - 4:30 PM |
| Thursday | 8:30 AM - 4:30 PM |
| Friday | 8:30 AM - 4:30 PM |
| Saturday | Closed |
| Sunday | Closed |
Hours are published by the IRS and can change. Closed on federal holidays. Lunch closures are common at smaller centers; see announced closures above.
Services at this office
- Check or money order payments
- Account inquiries
- Basic individual tax law assistance
- Departing alien clearances
- Form 911, Request for Taxpayer Advocate Service Assistance
- Form 2290, Heavy Highway Vehicle Use Tax Return
- Identity Protection PIN (IP PIN) requests
- ITIN applications and Form W-7 document authentication
- Payment arrangements
- Tax forms
Frequently asked questions
Do I need an appointment?
Yes. Taxpayer Assistance Centers see taxpayers by appointment only. Call 844-545-5640, Monday to Friday, 7 AM to 7 PM local time. The only thing you can do without one is pick up blank forms. See the appointment guide.
What should I bring?
Always: a current government photo ID and your Social Security number or ITIN. Then whatever the reason for the visit requires — the letter you received, the return in question, W-2s, a completed W-7 or 2290. Full checklist for Florence.
Can I pay my taxes here?
By check or money order payable to United States Treasury. This office does not accept cash. Most payments are faster through irs.gov/payments. Payment plans and paying in person.
Can I get an ITIN here?
Yes. This office authenticates original documents for Form W-7 during a scheduled appointment, so your passport is returned on the spot instead of mailed. ITIN guide.
Can I do this online instead?
Very often, yes. Transcripts, IP PINs, payment plans, balance checks and most account questions are available in your IRS Online Account without a visit. In-person is needed mainly for ITIN document authentication, 5747C identity verification, cash payments and same-day Form 2290 stamping.
What if I don't speak English?
The IRS provides interpreter services in most languages at no cost. Mention the language you need when booking through 844-545-5640 so an interpreter is arranged for the appointment.
Other IRS offices near Florence
Nearest Taxpayer Assistance Centers by straight-line distance. A center slightly further away often has earlier appointment availability.